Health Guarantee
We stand behind our puppies.
Two year guarantee.
We stand behind our puppies with a two-year genetic health guarantee. All puppies sold by McKenzie's Doodles are in the best possible health to the best of our ability and knowledge. While our puppies are in our care, we feed them well and give them the necessary care to grow into strong and healthy pets for years to come.
When our puppies leave our home to go to their forever homes, they will have been wormed several times, had their first set of shots, and will have been carefully checked by a licensed vet and received a clean bill of health.
If any problems are found by your puppy's new vet within the first 4 - 5 days after purchase, and the problem is found to be life-threatening or disabling, we will refund up to the full purchase price for the necessary treatment of the condition or will replace the puppy with another similar puppy, either from the same litter, or the next available similar breed litter.
Additionally, if within the first two years after purchase, your puppy develops a genetic disorder, we will happily replace the puppy with another similar breed puppy of your choice from the next available litter with no additional charge or you will receive a full refund up to the full puppy price. This will require a veterinarian to confirm the problem with testing and we will likely look for a 2nd opinion to rule out any error. Unfortunately, we do not cover any out-of-pocket medical expenses that may have been incurred above the full puppy price.
What’s not covered.
We cannot guarantee our puppies against illness or opportunistic parasites brought on by stress such as moving (from our house to yours) or shipping. We also can't guarantee that our puppies will be "worm-free", as this is an ongoing process. However, these are easily and economically treated and should be discussed with your veterinarian at your first visit.
We are not responsible if a puppy contracts a communicable disease or infection after leaving our possession. Also, this Health Guarantee does not include improper bites, hernias (extra expense in the repair will be deducted from the puppy price), cherry eye, or any illness due to the ingestion of foreign objects, food, chemicals or physical injury.
Caring for your new puppy.
Our puppies are generally very easy to care for. Here are a few pointers that we think are important reminders of how to care for your new puppy, and are prerequisite for the health guarantee to be valid.
Keep your puppy up to date on shots, worming.
Find a vet that you feel comfortable with, and keep regular appointments so your vet gets to know your puppy.
Feed your puppy a good, well-rounded diet. We recommend a diet without wheat, soy or corn. Just FYI, check the label on any grain free food. Those with pea protein are not suitable due to the high phosphoric acid content. This, like dark colas for humans, leeches calcium from the bones, not something you are looking for in large breed dogs!
Avoid exposing your puppy to physically stressful situations, such as frequent stair climbing or standing on concrete for long periods of time during his formative years. Other things to avoid until the pup has its full growth are long walks, tug of war, throwing a ball for them to jump up and catch, ‘dancing’ on the hind legs and letting them run endlessly with another family pet in the backyard. These are serious causes for hip and elbow dysplasia no matter how well the parents have tested. These things can be added judiciously after the pup has reached full adulthood around 2 years of age.
Make sure your puppy has plenty of exercise on a regular basis, and whenever possible. Don't overdo it in the first few months. Puppies need lots of rest too.